SAP Experts by SAP SE
SAP SE
Categories: Technology
Listen to the last episode:
Guest: John Massey – Global Head, Leadership & Professional Development, SAP Digital, Customer Success
Host: Akshi Mohla – Global Head, Branding and Communications, SAP Digital, Customer Success
In an increasingly fast-paced world driven by financial and productivity metrics, how realistic is it to create a psychologically safe work environment for everyone while remaining focused on maintaining high standards and accountability? Could empathetic leadership be the answer for improved team dynamics and loyalty while simultaneously sustainably driving performance?
To help us maneuver the delicate balance between empathy and accountability, we have with us John Massey – the Head of Leadership & Professional Development at SAP Digital. With 30 years of sales and sales management experience, he believes in the power of connection, competition, and self-improvement. John is an avid learner with a Master’s in Transformation and ICF Coaching qualifications. He values giving back to the community, having raised over €100K for charities and leading various diversity initiatives at SAP.
Together, we’ll explore the role emotional intelligence plays in leadership and how it impacts team morale and productivity. John will share fascinating stories from his career, illustrating how empathetic leadership can solve complex problems. It’s going to be a thought-provoking conversation!
So, let’s jump in, and don’t forget to like, share, and subscribe. I am your host Akshi Mohla, and you’re listening to SAP Experts Podcast.
Show notes:
- Follow SAP Digital: https://www.linkedin.com/company/sap-digital-customer-success/
- Apply to roles within SAP Digital: https://jobs.sap.com/search/?q=%22Digital+Hub%22+%22Sales+Development+Specialist%22+%22SDE%22&scrollToTable=true
Follow John:
LinkedIn: https://www.linkedin.com/in/mrjohnmassey/
Follow Akshi:
LinkedIn: https://www.linkedin.com/in/akshimohla/
Polywork: https://www.polywork.com/akshi
Please like, share, and subscribe!
Send feedback and questions to akshi.mohla@sap.com.
Previous episodes
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155 - Episode 125: Empathetic Leadership – John Massey Tue, 22 Aug 2023
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154 - Episode 124: Digital Fashion with Generative AI & Metaverse – Chandralika Hazarika, Bigthinx Tue, 01 Aug 2023
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153 - Episode 123: Demystifying Digitization – Early Value-Centric Exploration for Future-proof Transformation – Kunal Waghmare Wed, 05 Jul 2023
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152 - Episode 122: Innovations in Retail: Reducing Waste via Cloud Mon, 20 Mar 2023
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151 - Episode 121: Analyst Relations: Partnering towards Next Practices – Clare Henry Wed, 18 Jan 2023
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150 - Episode 120: A New Energy - How Utilities Companies are Pivoting with SAP – Daniela Sellmann Mon, 19 Sep 2022
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149 - Episode 119: Cybersecurity: Safeguarding Your Intelligent, Sustainable Enterprise – Himanshu Sewalkar Mon, 29 Aug 2022
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148 - Episode 118: Combatting Global Inflation with Technology – Dr. Martin Kotula Mon, 22 Aug 2022
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147 - Episode 117: Transforming Human Resources in a Digital Economy – Shilpa Rani Mon, 08 Aug 2022
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146 - Episode 116: How Enterprise Architecture at Roche enables digital transformation with emerging technologies – Vikram Rawal Mon, 11 Jul 2022
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145 - Episode 115: Bringing and retaining the right talent aboard “the organizational bus” – Frank Sofia Mon, 27 Jun 2022
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144 - Episode 114: Big Tech Trends in a Turbulent World – Dr. Martin Kotula Mon, 13 Jun 2022
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143 - Episode 113: The challenges ahead for utilities companies & how SAP is responding – Markus Bechmann Wed, 01 Jun 2022
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142 - Episode 112: SAP Communities Panel Discussion – ASUG, SIG & SAP Intelligent Spend Community Mon, 30 May 2022
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141 - Episode 111: Reunion Episode: Role of partners in successful Digital Transformations – Alexander Greb Mon, 23 May 2022
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140 - Episode 110: Drive supply chain resiliency with SAP Business Network – Tony Harris Mon, 09 May 2022
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139 - Episode 109: The future of customer engagements – Ana-Maria Manda Mon, 02 May 2022
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138 - Episode 108: How IDEI unlocked Sustainability and Agility with SAP – Jorge Martinez Mon, 11 Apr 2022
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137 - Episode 107: How Knorr-Bremse Unlocked Value with SAP S/4HANA – Michael Hilzinger Mon, 04 Apr 2022
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136 - Episode 106: Art of Storytelling & Value Selling – Eric Carino Wed, 30 Mar 2022
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135 - Episode 105: Exploring the Metaverse – Karl Doose Mon, 21 Mar 2022
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134 - Episode 104: Does Transformation require Business Involvement? – Johannes Langguth Mon, 14 Mar 2022
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133 - Episode 103: If your muscles don't ache it wasn't transformation – Bernd Preuschoff Mon, 07 Mar 2022
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132 - Episode 102: The Great Resignation – is it real and should I be worried? – Michael Esau & Hannah Brier Mon, 21 Feb 2022
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131 - Episode 101: Sports Analytics: Driving Innovation and Inspiring Performance Across Industries – Bernhard Escherich Mon, 14 Feb 2022
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130 - Episode 100: Future of Work: Scaling innovations with SAP.io – Kange Kaneene Mon, 07 Feb 2022
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129 - Episode 99: Profit and Planet: Sustainable Finance with SAP – Michel Haesendonckx Mon, 31 Jan 2022
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128 - Episode 98: Embedding sustainability and visibility into supply chains – James Veale Mon, 24 Jan 2022
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127 - Episode 97: Dimensions of Digital Transformation – Dr. Anne Gfrerer Tue, 18 Jan 2022
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126 - Episode 96: Innovation with a conscience: Responsible AI – Navrina Singh Mon, 10 Jan 2022
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125 - Episode 95: What’s in store for 2022? – Jonathan Fogarty Mon, 20 Dec 2021
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124 - Episode 94: Intelligent Asset Management with SAP – Jasper Luickx Mon, 13 Dec 2021
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123 - Episode 93: No Code Low Code platforms are here to stay – Esmeé Xavier Mon, 06 Dec 2021
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122 - Episode 92: Dynamic Customer Journeys: A Beginner’s Guide – Raj Balasundaram & Esteban Kolsky Mon, 29 Nov 2021
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121 - Episode 91: Compelling Customer Engagements Masterclass – Cyril Rathogwa and Lars Elmquist Mon, 22 Nov 2021
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120 - Episode 90: RISE with SAP – The real business benefits for midsized companies – Enrico Schuch Mon, 15 Nov 2021
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119 - Episode 89: Veterans @ SAP Remembrance Day – Jason Duarte, Shaquille Charles & Christine Aboud Mon, 08 Nov 2021
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118 - Episode 88: Customer success strategies with Customer Solution Directors – Nick Goffi and Rick Isom Mon, 01 Nov 2021
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117 - Episode 87: Can business transformation be “fun and games”? – Bill Bowers, Saurabh Choudhuri & Nabeel Siddiqui Mon, 25 Oct 2021
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116 - Episode 86: Cybersecurity: Building a culture of trust – Elena Kvochko Mon, 11 Oct 2021
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115 - Episode 85: SAP Value Starter Part 2: Digitizing your S/4HANA move – Bill Bowers & Nabeel Siddiqui Mon, 04 Oct 2021
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114 - Episode 84: Cybersecurity & You - Tim McKnight Mon, 27 Sep 2021
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113 - Episode 83: SAP Hypergrowth and startups: The Perfect Match – Jan Gutknecht Mon, 20 Sep 2021
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112 - Episode 82: SAP Value Starter Part 1: Your first step towards S/4HANA move – Marcus-Alexander Funke & Bill Bowers Mon, 13 Sep 2021
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111 - Episode 81: The SAP Academy for Presales – Akshi, Ice, Nazli and Eric Mon, 06 Sep 2021
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110 - Episode 80: Enabling customer’s journey towards digital transformation – Steve and Mark Filus Mon, 30 Aug 2021
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109 - Episode 79: Customer Experience for Financial Services – Betty Moon Mon, 23 Aug 2021
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108 - Episode 78: Holistic Business Success with Sustainability Performance Reporting – Christian Polivka Mon, 16 Aug 2021
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107 - Episode 77: Building A Customer Experience Strategy – Adrian Nash Mon, 09 Aug 2021
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106 - Episode 76: Sustainability with SAP – Bettina Zedlitz Mon, 02 Aug 2021