Podiatry Marketing

Podiatry Marketing

Conversations on building a successful podiatry practice with Tyson E. Franklin and Jim McDannald, DPM. Look for new episodes every Monday morning.
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Episode's summary

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss Jim wearing a purple Stella’s Playground shirt to support an accessible playground project in Milwaukee inspired by a friend’s daughter, Stella, who has been recovering after brain cancer surgeries and rehab. They then shift to how Google Gemini has begun booking doctor appointments via Zocdoc in the U.S., moving patient behavior from searching for providers to directly securing available times, often based on insurance and real-time schedule access. Jim explains why clinics may lose patients if their calendars aren’t visible to these AI/booking networks, the tradeoffs of schedule control and patient screening, and privacy considerations like HIPAA compliance and BAAs. They discuss costs and ownership issues with intermediaries such as Zocdoc and recommend turning on EMR…

Episodes

252-

Should You Open Your Online Calendar For AI Booking?

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss Jim wearing a purple Stella’s Playground shirt to support an accessible playground project in Milwaukee inspired by a friend’s daughter, Stella, who has been recovering after brain cancer surgeries and rehab. They then shift to how Google Gemini has begun booking doctor appointments via Zocdoc in the U.S., moving patient behavior from searching for providers to directly securing available times, often based on insurance and real-time schedule access. Jim explains why clinics may lose patients if their calendars aren’t visible to these AI/booking networks, the tradeoffs of schedule control and patient screening, and privacy considerations like HIPAA compliance and BAAs. They discuss costs and ownership issues with intermediaries such as Zocdoc and recommend turning on EMR…

19 Oct 2026
251-

Creativity is Just Connecting Dots

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss the idea that creativity is simply connecting existing β€œdots,” not inventing something from nothing, and challenge podiatrists to combine podiatry with another industry concept to generate new business ideas. Tyson shares examples of successful dot-connecting from other industries, including Capital One CafΓ© (bank + cafΓ©), a coffee shop that becomes a wine bar in the afternoon, drive-through ATMs, blended cuisines, and bourbon infused with banana, emphasizing that innovation is often evolutionary. They encourage looking outside podiatry to learn from hotels, airlines, restaurants, Apple, gyms, dentists, and retail, and highlight how AI can be connected to clinic systems for notes, FAQs, follow-ups, and training. They recommend brainstorming without judgment, testing ideas,…

12 Oct 2026
250-

The Deductible Season Playbook

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss how clinics can prepare for the Q4 β€œdeductible season,” when patients who deferred care earlier in the year may say yes once deductibles are met or benefits are about to reset. Jim outlines a five-part playbook: explain the deductible math patients often overlook, pull a list of deferred patients already in your EMR, send one clear recall email (with deadlines and capacity expectations), change ad messaging without necessarily increasing budget, and drive traffic to a dedicated landing page (not the homepage) that explains end-of-year benefits and answers common questions. They also stress preparing staff for increased inquiries and avoiding last-minute December demand that can create negative sentiment or reviews. βœ‰οΈ Contact: jim@podiatrygrowth.com

05 Oct 2026
249-

The Most Underused Marketing Tool in Your Podiatry Clinic: The Receipt

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss using clinical receipts as an underused marketing tool in a podiatry clinic. Tyson explains that receipts already have unused space, so clinics can add one short, clear, memorable message to educate patients about services they may not know you offer (e.g., children’s foot care, running assessments, shockwave therapy), avoiding confusing β€œcatalog-style” lists. He recommends rotating the message like a mini campaignβ€”typically running proven messages for 6–8 weeks and testing new ones for at least two weeksβ€”adjusting quickly if there’s no traction, and only promoting services you want to grow. They also suggest using color printing to grab attention, promoting specials on retail products, reinforcing the clinic website look, and applying the same idea to invoices, appointment…

28 Sep 2026
248-

The Marketing You Can't Track (And Why It Still Works)

πŸ“Š Free for Practice Owners: Get custom insights showing exactly how patients find you online (or why they're not) β†’ https://podiatry.marketing/report In this episode of Podiatry Marketing, Jim McDannald, DPM, and Tyson Franklin discuss why untrackable marketing still matters for podiatry practices, explaining that Google Ads often get credit through last-click attribution even when earlier touches (referrals, signage, sponsorships, videos, word-of-mouth) created the preference. They define brand as the five or six things people associate with a clinic, not just logos and colors, and stress the value of niching (being known for one thing) and maintaining visual and verbal consistency across the website, Google Business Profile, signage, uniforms, stationery, and phone scripts. They warn that frequent rebrands reset recognition and that consistency builds trust. To gauge brand impact without a dashboard, they suggest watching direct name searches, hearing β€œI’ve heard of you,” lower cost per patient over time,…

21 Sep 2026