Money Box

Almost half of people in work don't know how much their employer is contributing to their workplace pension. That is one finding from a survey by the consumer group Which? It also found that people looking for a new job are more likely to value things like holiday allowance and flexible working than what the employer paid into their pension. What can be done to help the hundreds of thousands of low income pensioners who're missing out on benefits they're entitled to? We'll hear from one pensioner on the Isle of Wight who boosted her income by nearly £400 per month after finding out she qualified for Housing Benefit and Council Tax Reduction. If you're a pensioner due to receive the Winter Fuel Payment in England, Wales and Northern Ireland you have until 20th September to opt out if you want to. And, the UK's biggest lenders put up mortgage rates. What’s the best advice for first-time buyers or those who need to refix their deal? Presenter: Paul Lewis Reporters: Dan Whitworth and Jo Krasner Researchers:…

New research published this week found that free AI chatbots gave inaccurate answers to financial questions more than half of the time. This research was carried out by a company called Saturn AI which works with financial advice firms. It ran a series of financial questions through 18 different AI platforms more than 10 thousand times, checking them against key criteria to decide whether they passed or failed. The research identified errors relating to student loans, mortgages, pensions, tax, savings and debt. What's the best advice for using AI to help with your personal finance? The price of heating oil has risen sharply this month to around £1,100 to fill a 1,000 litre tank, £400 more than it cost in early July. The price spiked in March to as much as £1,340 because of the Middle East conflict. Before that prices were stable at around £600 for a tank. What should people do now as we head into winter? Is there enough information available when it comes to choosing your home or travel insurance? And, the…

There can be a lot of financial pressures when you're first starting out in your career, paying the rent, saving for a home and clearing student debt to name just a few. So the idea of saving for a retirement that's decades away can seem like a very low priority. Research fromthe People's Partnership suggests 1 in 8 young adults now say that engaging with their pension feels pointless because they don't think they will ever retire. Meanwhile others are saving hard into workplace pensions now, because they're worried there won't be a State Pension by the time they get there. We talk to Maisie, Rebecca and Ruaridh, who're in their late teens and twenties about their financial priorities and where savings and pensions fit into that. Felicity Hannah is also joined by Sarah Pennells, Consumer Finance Specialist at Royal London and Shantel Okello, Policy Researcher at the Pensions Policy Institute to answer your questions. Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle Senior Editor: Sara…

Major reforms are needed in workplace pensions to increase the amount people are saving for their retirement, but it will take the next 20 years to get there. That's according to Professor Nick Pearce, one of the people appointed by the Government to its Pensions Commission to look at the problem and find solutions. Government figures show that around 18 million working age adults are not saving into a pension and nearly half of those have a job. Professor Pearce talks to Paul Lewis about what they're looking at to tackle that problem. Three of the UK's leading end-of-life charities have described the way bereaved families are being treated by the Capita-run Civil Service Pension Scheme as an "injustice". Last week the government published data showing more than 1,000 cases where loved ones had been waiting more than 100 days for survivor pensions and death in service payments. Capita has apologised many times already but faces the prospect of losing the contract of running the scheme, worth hundreds of…

More than 320,000 households in England and Wales complained to their water supplier last year. A rise of 56% on the year before, according a report from the industry watchdog the Consumer Council for Water. It also says the number of people escalating complaints to them has rocketed 84% - the biggest rise in the watchdog's 20-year history. The topic of water is huge conversation right now, from who should control it, the price of bills and what happens when things go wrong. Andy White, from the Consumer Council for Water, which represents water customers in England and Wales and Jeevan Jones, chief economist at Water UK, which represents the companies responsible for getting water to our homes join Felicity Hannah to get answers to some of your questions and comments. Presenter: Felicity Hannah Producer: Sarah Rogers Editor: Jess Quayle Senior Editor: Sara Wadeson (First broadcast 3pm on Wednesday 16th of September 2026).

When someone you love needs financial help, lending them money can seem like the easiest way to support them. And when you're the one facing financial difficulties, turning to someone close to you for a loan can feel like the most natural solution. Around 1 in 4 of us borrow from family and friends when times are tight according to a survey from the not for profit, Fair4All Finance. It found many of those people were asking for smaller amounts of money of around £250 or less to help pay for essentials like food and bills. However, for some, it could be for a loan of tens of thousands of pounds, like children asking for money for a house deposit. The tension is, that if you don't get it right, you could damage relationships with people you care about. So what are the rules and what happens when things don't go to plan? Joining Felicity Hannah is Melinda Giles, a partner at the law firm Giles Wilson who specialises in family law and Peter Tutton, Director of Policy at the debt charity StepChange. Presenter:…

A new survey has suggested nearly a third of people in the UK believe they lost money last year because of their poor maths skills. One estimate puts the cost of innumeracy at £25 billion per year. To try and tackle this the government has asked a House of Lords committee to investigate. We'll hear from its chair, Lord Agnew. The price of petrol is the highest it has been for almost four years. It was autumn 2022 when petrol last topped 160p a litre. We'll look at why that is and what you can do try and bring the costs down. It's 50 years since the creation of the first index fund for ordinary investors - spearheaded by John Bogle, the founder of the American investment company The Vanguard Group. What was its impact on investing today? And, why more than £1.5 billion languishing in unclaimed, government-backed Child Trust Funds will be the focus of a new review by the Financial Conduct Authority. Presenter: Paul Lewis Reporters: Dan Whitworth and Catherine Lund Editor: Jess Quayle Senior News Editor: Sara…

Children in England, Wales and Northern Ireland return to school this week, with Scottish children already well into the first term of the year. Many parents and carers will have the cost of sending their children to school in mind this week, right as several changes come in on uniforms, free school meals and the continued rollout of free breakfast clubs. Parents could expect to spend more than £15,500 on a child's school years from reception to GCSE, with school clubs accounting for the biggest share of the bill, according to new Nationwide research. Felicity Hannah is joined by Carol Homden, the chief executive of children's charity Coram and Jasmine Birtles, director and co-founder of MoneyMagpie. Presenter: Felicity Hannah Producer: Will Harris Production co-ordinator: Catherine Lund Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 3pm Wednesday 2nd September 2026)

Tougher regulation about how bailiffs can operate in England and Wales have been announced by the government. The changes will make it mandatory for every bailiff to sign up to a code of practice. The idea is to drive up standards and stop poor practice - like intimidation, unfair treatment or pushing people into accepting excessive repayment plans they can't afford. Thousands of bereaved loved ones of former and current civil servants are still having to wait more than 100 days for pension payments. Those figures come 8 months into the ongoing scandal that is the Capita-run civil service pension scheme. Capita says it now has the processes, automation and technology in place to work through the backlog and remains committed to working through it as quickly as possible. The first 10p coins to feature King Charles' portrait entered circulation this week, but what can you buy these days for 10p? And, if you’re a parent whose child is aged 16 -19 and remaining in approved education, like T Levels, A Levels or…

In this special edition of Money Box Live, presenter Felicity Hannah has been out to Weeton Barracks in Preston to see how soldiers juggle their finances whilst leading an often unpredictable military life. We look at the benefits of life in the forces – from financial help to buy a home to generous pensions and special payments to encourage you to stay on longer. And we examine the challenges of a career which could see you being deployed to the other side of the world at a moment’s notice. There’s a general disgruntlement in the ranks that the pay does not step up to the mark. The latest official Armed Forces Continuous Attitude Survey shows that less than four in ten personnel agree that the pay and benefits they receive are fair for the work they do. We put that to the armed forces Minister for Veterans Calvin Bailey MP. Our expert panel includes Ann Griffiths, the Royal British Legion’s Head of Policy and Research, Kate Gannon, Vice President of the Personal Finance Society, and Sergeant Cameron Eden, a…

This week has seen a new Prime Minister and a new Chancellor of the Exchequer. As soon as John Healey was appointed the announcements began. First came the announcement to cut VAT on household energy bills from October, next a plan to cap bus fares in England from January, then a 20% cut to business rates for pubs, clubs and live music venues in England starting from April. But what about that major issue on the doorstep when Andy Burnham was campaigning to be elected in his new constituency of Makerfield? The frozen personal tax threshold. We'll discuss what this might mean for your money. Nearly two million households in England and Wales are living in water poverty according to a new study seen exclusively by this programme. The technical definition of that is when people spend more than 5% of their income, after housing costs, on water bills. What it means in reality is being unable to afford to pay for water, and being in debt to a water company. We'll speak to the Consumer Council for Water, who…

Major reforms are planned to shake up house selling in England, Wales and Northern Ireland. The government hopes the plans could end gazundering and gazumping and make buying and selling homes faster, cheaper and less likely to fall through. Gazumping happens when a seller switches buyer at the last minute, usually because someone else can pay more, gazundering is where a buyer suddenly drops their agreed offer just before contracts are exchanged. One in three house sales fall through before exchange. This costs sellers £400m and the wider economy £1.5bn each year, according to the Ministry for Housing, Communities and Local Government. Plans to reform the system include the introduction of a sellers’ pack, similar to the system operating in Scotland. Felicity Hannah is joined by Nathan Emerson, the CEO of PropertyMark (a professional body for property agents) and David Bridge, Head of Conveyancing at the Dorset-based solicitors Kiteleys . Presenter: Felicity Hannah Producer: Craig Henderson Production…

Urgent action is needed to help people in their sixties on low incomes who face a delay of up to a year before they can claim their State Pension. That is the main recommendation of a new report from the Work and Pensions Committee. Pension age rises over the next two years from 66 to 67 and the committee of MPs fears some of the people affected by that delay face poverty unless the benefit rules are changed to give them more money. The Department for Work and Pensions says in February, 0.02% of the Universal Credit caseload was aged 65 or 66. It also welcomed the report saying it will consider the recommendations in due course. There’s growing concern in the housing industry over the rise in a practice known as “gazundering”. It’s when people selling homes are told by buyers just days before exchanging, that they must drop the agreed price by thousands of pounds or risk losing the deal. The Conveyancing Association says it’s a growing problem and is urging the government to implement reforms which would…

New regulations begin today (Wednesday July 15th) for shoppers using Buy Now Pay Later. Consumers using services like Klarna and Clearpay will now be given more protection but also a greater risk of rejection, as new affordability checks begin. BNPL schemes often provide interest free payment options over several months and have proved immensely popular. Experian estimates that a 100mn transactions were made that way last year, adding up to about £7bn. Meanwhile, new data from one of the country’s largest free money advice services, Money Wellness, shows BNPL has become an increasingly common feature of customers' finances over the past four years, with June recording 4,520 customers seeking help with BNPL debt. That's the highest June on record and second only to the traditional post-Christmas spike seen in January. Presenter Felicity Hannah talks to the Financial Conduct Authority to find out if the new rules are going to improve things for shoppers. She’s joined by an expert panel answering listener…

A deadline approaches for 860,000 self-employed people and landlords who must start reporting their income and expenses in a new way. It is called Making Tax Digital and it affects small businesses with a turnover or gross income above £50,000 a year. They have until 7th August to report their income and expenditure to HMRC. What do they need to know? It is “unacceptable” that the government has refused to commit to bringing the administration of the Civil Service Pension Scheme back in-house. That’s according to PCS Union, which says a rare joint committee hearing in Parliament this week highlighted the “catastrophic failures” of the scheme, leaving many members facing “unacceptable delays, errors and distress” when trying to access the pensions they have worked their entire careers to earn. The Cabinet Office, which has overall responsibility for the scheme, says immediately terminating the contract would cause more problems and severely disrupt the pension payroll, jeopordizing the financial security of…

We look at whether artificial intelligence is a help, or a hazard when it comes to helping you with your personal finances. One in five adults in the UK - around 11 million people - are already open to the idea of using AI to manage their finances, according to the Financial Conduct Authority. But using AI to manage our money is not without risk. The FCA, the organisation tasked with keeping us financially safe, says that regulators are in an "arms race" to keep up with AI in financial services. We speak to the man behind its new report, Sheldon Mills. And with the increase in AI useage likely to attract the scammers and the deepfakers, just how will regulation evolve to protect us? Alongside presenter Ruth Alexander and taking listener questions is Simon Belshaw who is Chief Client Officer at the investment company Hargreaves Lansdown. And we hear from Elle Farrell-Kingsley, and advocate for AI ethics who has previously worked on artificial intelligence for one of the big tech companies. Presenter: Ruth…

Parliament was asked this week to help tens of thousands of young adults get access to their own money. It is sitting in the state-backed Child Trust Funds set up more than 15 years ago with contributions from the government, parents and other relatives. However, because these young people have learning disabilities the legal process for getting hold of their own money can cost more than the couple of thousand pounds typically in their fund. What happens next? New figures reveal that in a single year half a million people said 'no thanks' to joining a workplace pension. Like everyone taking up a new job they were automatically enrolled into a pension, but they opted out before it even began. How might that impact their future? Capita has missed the deadline to return services to normal for civil servants facing long delays in getting their pensions sorted. And, a major change to the Lifetime ISA could see it replaced with a new product designed solely for First Time Buyers. How will it work? Presenter: Paul…

Buying a flat used to be a stepping stone to owning a house – but has this all changed? Research is telling us that the gap in price between flats and houses has hit a 30 year high. According to the property platform Zoopla, so far this this year two-thirds of one and two-bedroom flats listed for sale still haven't been sold. The leasehold system in England is being blamed, in large part, for the declining popularity of flats. There are concerns about the length of leases and the maintenance and service charges often involved when owning a flat. The Government is in the process of introducing new measures to deal with some of these issues. So today we're asking - what does buying a flat mean for your finances? Maybe you live in one and love it! Perhaps your children do? Or are you struggling to sell and feeling a bit flattened? Presenter Felicity Hannah puts listeners’ questions and concerns to an expert panel. Polly Gilbert is a director at the digital mortgage brokers Tembo, and Liam Spender is a trustee…

More than 15,000 people have responded to a Government review into access to banking services in just three weeks since it opened. The review comes after a decade which has seen almost 7,000 bank branches close, with hundreds more happening this year and some announced in just the past few days. Richard Lloyd, a former Director at the consumer group Which?, gives his first interview since being appointed to lead the review. HMRC must "learn lessons" for the future after incorrectly suspending child benefit payments from thousands of claimants last year. That is the conclusion of a report published this week by the National Audit Office. The mistake happened during the wider roll out of a pilot scheme designed to cut some of the hundreds of millions of pounds estimated to be lost to fraud and error in child benefit claims each year. People who are 66 today, born 27 June 1960, are the youngest people who will get the Winter Fuel Payment this year. Normally the qualifying date is three months later. How does…

We’ve seen a big fall in the number of bank branches over the last decade. Around 6,700 bank and building society branches have closed since the beginning of 2015, according to Which? With more due to close this month. Now the government is carrying out a review following concerns about the reduced access to face-to-face banking, and how this affects banking customers both in towns and in rural areas across the UK. In this special programme Money Box Live asks what IS the future for banking and what do these changes mean for you? Will online banking ultimately be the end of banking face-to-face – or will there always be some form of bank to pop into? Presenter Felicity Hannah is joined by Charles Randell, former chief of the regulator the Financial Conduct Authority and a member of the Financial Exclusion Commission, and Gareth Oakley, the CEO of Cash Access UK, to answer your questions. Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior news editor: Sara Wadeson (First broadcast…

Capita chiefs promised MPs on the Public Accounts Committee it would fix long-running problems with its administration of one of the biggest pension schemes in the country by the end of this month. Tens of thousands of retired and serving civil servants have been reporting long delays to payments, leading to serious financial hardship to pensioners and their families. But Money Box has learned the deadline isn't likely to be met. We speak to the chairman of the Public Accounts Committee about what happens next. And cases of reported are still increasing. We explain how AI has become the latest weapon in the fraudsters' armoury. Also, holiday season is upon us. What can we do to minimise the hit from those annoying non-sterling transaction fees levied every time we use our plastic. A consumer expert shares his advice.

Six million people who expect to be paying housing costs once they've stopped working say they don't know how they'll be able to afford it. That's according to new research from pensions and investment firm Royal London. It surveyed 4,000 people and says the findings suggest around 1 in 3 UK adults are already paying, or expect to pay, rent or a mortgage once they've retired. What can be done to help them afford it? A record number of solar panels are being fitted to homes and businesses across the UK. Last year's record is forecast to be beaten this year as electricity prices rise on July 1st. Solar panels on your roof don't just help pay your electricity bills. You can also sell spare energy back to your supplier to help pay your remaining heating bills. We'll investigate why one supplier is reducing that rate. And, what creatures would you like to see on the new Bank of England banknotes? There's a plan to replace the humans on fivers, tenners and so on with other species. The shortlist chosen by a panel…

Scammers are using increasingly convincing AI generated videos to steal people's money. We hear from a victim who had £165,000 stolen and ask an expert how to spot the warning signs before it's too late. The government has promised new financial rights for cohabiting couples. We examine what the plans could mean for the three and a half million couples in the UK who live together without being married or in a civil partnership. Households in Northern Ireland will see their gas and electricity bills rise next month. We find out what's behind the increase and what support is available. Plus, why is one MP comparing parts of England's student loan system to some of the country's biggest financial scandals? Presenter: Paul Lewis Reporters: Hannah Mullane, Jo Krasner, and Niamh Mc Dermott. Editor: Sarah Rogers (First broadcast 12pm Saturday 6th June 2026)

The PCS union is calling for Capita to lose its contract to administer the Civil Service Pensions scheme six months after it took over. It follows problems which have seen thousands of retired civil servants waiting months for pension payments. The Union says it would like the contract to be managed by the government instead. Capita says it is making progress on getting things 'back to normal levels' and that it’s got extra trained staff working on the backlog. Why is the take-up of child benefit, which is worth at least £1,400 per year, at its lowest level for more than twenty years? HMRC says it works with 'many partners' to promote take-up and provide information to new parents in hospitals across the UK. But what else can be done? A debt advice provider calls for a new social energy tariff to give cheaper gas and electricity to those on lower incomes, ahead of price rises in July. And, the new rare bank note to celebrate Scotland qualifying for the World Cup for first time in more than 25 years.…

Newly released research seen exclusively by this programme suggests a quarter of the UK's nearly 6 million carers have paused or stopped paying into their pension because of the financial pressures of caring for a loved one. Most often, that loved one has complex needs and the costs of caring for them can be high. In the same research, from Carers UK, three quarters of carers said they're worried about their financial futures. An independent review is to take place into how the closure of bank branches affects people who rely on being able to physically go into their bank and speak to someone. The government says it wants to make sure those needing access to in-person service are protected. It has appointed Richard Lloyd, a former Director at Which?, to review face-to-face banking. On Wednesday National Savings and Investments will start a year-long process of contacting the executors and personal representatives of 34,000 former customers whose money it had kept after they died, some as long ago as 2008.…

If you’re fortunate enough to have set some money aside for a rainy day the Government wants you to invest more rather than keep it all in cash savings accounts. The Treasury, has appointed the Investment Association, alongside 19 financial services firms, to lead an industry initiative to persuade people with savings to move at least some of that money into shares. As a nation, we invest much less than in other similar countries, but why? What puts you off and what would you need to take the plunge? Presenter Felicity Hannah is joined by Karen Northey, Director of Corporate Affairs at the Investment Association, and David Dodgson, an Independent Financial Advisor with The Private Office to answer listener questions. Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior news editor: Sara Wadeson (First broadcast 3pm on Wednesday 20th May 2026)

Millions of adults across the UK, have not told their families what they want to happen to their money and property when they die. STEP, the Society for Trust and Estate Planners, reported this week on a survey which found 8 out of 10 adults had kept their loved ones in ignorance of their wishes. A third of them did not even have a will, leaving its distribution to complex legal rules rather than what the family itself might want. What should people do to avoid this? It is nearly forty years since the government sold off British Gas and encouraged us all to Tell Sid as part of Margaret Thatcher's 1986 dream of a share owning democracy. Today, the present Labour government wants people to invest more and it has appointed the Investment Association, alongside 19 of the UK's leading financial services firms, to lead an industry wide initiative to persuade people with savings to move at least some of them into shares. This "Invest for the Future" campaign has its own mascot - Savvy Squirrel. Could this lead to…

We may be living longer, but are our finances in the best of health? On today’s Money Box Live we take a stroll through the decades and examine the kind of financial challenges that living longer might throw at us. A growing number of people in the UK are reaching 100 – Sir David Attenborough among them - and there are now more than 600,000 people in their nineties, but are we sufficiently prepared for the true costs of sustaining a healthy income into later life. Felicity Hannah is joined by two expert panellists who are answering listener questions - Dr Suzy Morrissey, deputy director of the Pensions Policy Institute, and Jonathan Cribb, deputy director of the Institute for Fiscal Studies. How do you ensure your money lasts as long as you do? Presenter: Felicity Hannah Producer: Craig Henderson Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast at 3pm Wednesday 13th May 2026)

Since lenders were ordered to repay billions to consumers who signed up to unfair car finance deals, millions of people have been sent adverts exhorting them to claim compensation through claims managers or law firms. But now the Financial Conduct Authority is to investigate the industry amid concerns of sharp practice and misleading marketing. Paul Lewis asks if the regulator has acted quickly enough to root out the rogue operators. And we hear from the serial switchers - those tempted by cash perks to change their bank accounts. Is it worth it? Presenter: Paul Lewis Reporters: Jo Krasner and Felicity Hannah Researcher: Catherine Lund Editor: Rob Cave Senior news editor: Sara Wadeson

Teenage years are formative in many different ways – and being able to handle finances is one of them. In this programme - one of our special Money Box Life episodes – presenter Felicity Hannah talks to teenagers from varied backgrounds about their early experiences of handling money. We get their views on the guiding role of parents. We hear how making mistakes can prove helpful – if you learn from them. And how jobs can shape the understanding of money and how to use it, providing of course you are able to secure some form of work in an increasingly competitive environment. Advice is on hand from Stephanie Fitzgerald, head of young people's programmes at the Money Charity, and Julia Evans from Spear, which is a charity which supports young people to find work. Presenter: Felicity Hannah Producers: Craig Henderson, James Graham Editor: Robert Cave Senior News Editor: Sarah Wadeson (First broadcast on Wednesday 6 May 2026)

Some bereaved listeners whose relatives had money put away with National Savings and Investments are facing weeks and months of delay in getting their own money. It comes as NS&I works to track down the accounts of tens of thousands of people who had died, after it admitted keeping nearly half a billion pounds in its coffers that should have been passed to their estates. The state-owned bank has apologised and says its working hard on its plan to ensure those affected are paid what is owed to them, along with returning the processing of current and new bereavement claims to their normal time-frame. The cost of borrowing has been held steady by the Bank of England. On Thursday its Monetary Policy Committee held the Bank Rate at 3.75%. How is that affecting mortgage deals? And, how can young people, who’re out of work, find a job? Dan Whitworth reports on a scheme run by the charity Spear to address barriers to work. It comes as University College London publishes research which finds being out of work and…

A huge amount is about to change for anyone who rents their home or who owns a rental property in England. The Renters' Rights Act comes into force on May 1 and there's a lot in it, from ending so-called 'no fault' evictions to limits on rent increases. It will make a big difference to 11 million private renters and their 2.3 million landlords. After all, for tenants it involves their homes while for landlords it concerns their financial security. Felicity Hannah is joined by Rachael Williamson, director of policy at the Chartered Institute of Housing; Ben Beadle, chief executive of the National Residential Landlords Association; and Tarun Bhakta, policy manager at the housing charity Shelter. Together they address listeners' questions on how the new law will affect different aspects of the rental market, including tenancies, evictions and how anti-discrimination measures will work. Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sarah Wadeson (First broadcast 3pm…

In just a few days time the biggest shake up to renters rights in a generation will come into force in England. It will mean no more than one rent increase a year, an end to bidding wars an end to no fault evictions. The Renters' Rights Act will significantly change the current system not just for 11 million private renters in England but also their 2.3 million landlords. How will it work in practice? There's a call for urgent reform of recently introduced fraud regulations to better protect victims of push payment scams - when people are tricked, groomed or manipulated into transferring money to criminals. National Trading Standards says a 13 month time limit on how long people have to tell their banks they've been scammed means some victims aren't being refunded because it often takes much longer than that before they even realise their money's been stolen. The Payment Systems Regulator, which introduced the rules, says they provide a minimum standard for banks to meet. UK Finance says only a small number…

Are you worried about whether the global disruption could affect your global travel plans? Whether you've booked a foreign trip, are planning a staycation or simply unsure of what to do, this is the programme for you. Holidays may not be the most important thing in the world, especially when you consider what's happening in Iran that's causing all the uncertainty, but that doesn't mean they don't matter and they are definitely a big expense. Maybe you're wondering if a jet fuel shortage could ground your flights or don't really know if you have the right insurance cover. With the inflation rate rising, perhaps you’re worried about the pressure on your holiday budget. Felicity Hannah is joined by Emma Brennan from ABTA, the trade association for travel agents and tour operators, and Lisa Minot, head of travel at the Sun newspaper to answer your questions. Presenter: Felicity Hannah Producer: James Graham Editor: Jess Quayle Senior News Editor: Sarah Wadeson (First broadcast 3pm Wednesday 22nd April 2026)

Are we at the start of a deepening cost of living crisis as nearly half of all adults fear they might not be able afford their energy bills? And from next year, councils in England will be banned from demanding householders pay their council tax in full if they are only late with one payment. HMRC warns of scammers as it begins taking back Winter Fuel Payment from more than two million higher income pensioners. Also, the rise of the poly worker. Why young people are fixing their sights on a portfolio career. Presenter: Paul Lewis Reporters: Dan Whitworth and Niamh McDermott Researcher: Jo Krasner Editor: Rob Cave Senior News Editor: Sara Wadeson (First broadcast Saturday 18th April 2026)

The conflict in Iran has very grave human costs for the Middle East. But it also has economic costs and they are being felt around the world and here in the UK. Just this week the Resolution Foundation think tank said higher energy bills could mean typical British households are £480 worse off this year. From heat pumps to pensions and solar panels to savings - what changes have you made because of the changing world? Felicity Hannah is joined by Ian Preston from the Centre for Sustainable Energy in Bristol, Ellen Fraser from the energy consultancy Baringa and Sarah Coles, head of personal finance at AJ Bell. Presenter: Felicity Hannah Producer: James Graham Editor: Rob Cave Senior News Editor: Sarah Wadeson (First broadcast 3pm Wednesday 15th April 2026) Photo: Niall Carson/PA Wire

The National Union of Headteachers says the government "must step in" to help teachers in England and Wales who have retired but are facing long delays before their pension is paid. The Teachers' Pension Scheme is one of the biggest in the country with two million members. The Department for Education which has overall responsibility for the scheme says it’s working closely with Capita who administrate the pensions to monitor performance and address any emerging issues. Capita has apologised and says it's working closely with the government to ensure cases are progressed correctly and in line with scheme rules. In the last month average two year fixed mortgage rates have jumped from around 4.8% to 5.9% and there are around 1 in 6 fewer mortgages deals available to house buyers and people whose fixed mortgages are running out. How is that affecting the housing market? Mortgage rates going up is bad news but when interest rates rise savers, who far outnumber people with mortgages, many see it as better news.…

The Employment Rights Act has been called the most significant change to workers rights in a generation, so what does it mean for your money? The new law will introduce a raft of new rules for employees and employers over the next 18 months. From April 6th statutory sick pay has been enhanced and will be available from the first day of illness. Also, fathers will have a right to paternity leave on joining a workplace, rather than after six months' service. In January protection from unfair dismissal will become a right after six months of being in a job, instead of two years, and there will be a clamp down on zero hours jobs with workers given the right to request 'guaranteed hours'. Felicity Hannah is joined by John Palmer a senior adviser at the conciliation service ACAS and Kaajal Nathwani, an employment lawyer at Osborne & Wise. Felicity also speaks to the employment rights minister Kate Dearden. Presenter: Felicity Hannah Producers: James Graham Editor: Jess Quayle Senior News Editor: Henry Jones (First…

Millions of people in their sixties will now wait up a year longer before they can claim their state pension. From Easter Monday the current state pension age of 66 will gradually increase over the next two years until it reaches 67 affecting everyone born on 6th April 1960 or later. How will it work for those affected? Rent arrears, council tax debt and unpaid utility bills are the main reason more than 400,000 people in Britain are homeless. A new report by the Centre for Homelessness Impact published next week sets out ways to reduce or even end homelessness. What does it recommend? Millions of drivers are in line for hundreds of pounds of compensation for mis-sold finance deals. We'll have 5 top tips on who gets what and how to claim. And there are some tax changes from Monday as well, we'll round up what's happening to dividends and inheritance tax. Presenter: Paul Lewis Reporters: Dan Whitworth and Sarah Rogers Researchers: Catherine Lund and Jo Krasner Editor: Jess Quayle (First broadcast 12pm on…

Making Tax Digital for income tax is HMRC's biggest shake-up of self assessment for decades, but are you ready? The new system will involve filing quarterly updates as well as a final return via third party software. This year it'll affect 860,000 sole traders and landlords with a turnover of £50,000. In the coming years the threshold will fall, bringing a total of nearly three million people into the new system. Felicity Hannah is joined by Jonathan Athow, HMRC's director general for strategy and policy, to take listeners' questions about how it all works and what they need to do to prepare. We also hear from Emma Rawson, from the Association of Tax Technicians, a professional body for tax advisers. Presenter: Felicity Hannah Producers: James Graham and Rob Cave Editor: Jess Quayle Senior News Editor: Henry Jones (First broadcast 3pm Wednesday 1st April 2026)

The cost of filling up your car has risen every day over the past three weeks as the conflict continues in the Middle East. Diesel is now averaging £1.78 per litre - a price last seen on Christmas Day 2022, 10 months after Russia invaded Ukraine. Petrol is up 17p and has just tipped over £1.50 per litre. Those figures are UK averages from the RAC. What can you do to bring down the cost? The boss of government-backed bank NS&I has been replaced after a lost funds scandal, affecting thousands and delaying bereaved families’ access to relatives’ money. Bosses from Capita apologise again as MPs question them about the long delays facing retired civil servants awaiting pension payments. And if you're a regular Money Box listener we'd hope you to know your ISA from your IHT, but do you know the difference between your gross and net salary? Or how to work out how much interest you'd pay on a loan? A group of financial firms and charities is calling for the introduction of an exam which measures how much young…

The government has promised more than £52mn to help people in the UK hit by huge rises in the price of heating oil. Around 1.5 million households in rural areas and particularly in Northern Ireland rely on heating oil for their central heating and the price has more than doubled since the Middle East conflict began. The help will be targeted at vulnerable households but how will it work in practice? As the Bank of England decides to hold rates at 3.75%, figures show almost 1,000 mortgage deals have disappeared off the market since the start of last week. How do thieves persuade sensible people to part with thousands of pounds? It's a question many of you have been asking, especially after the item on the programme a fortnight ago about civil servant Sara. She put $250 into what she thought was a cryptocurrency investment but ended up having £337,000 stolen. We'll ask a criminologist about the tricks and tactics that thieves use. And, which animal did you decide should be on the Bank of England's new…

It's been a turbulent week for the mortgage market - as lenders adjusted their rates amid fears of a rise in inflation and what that will mean for interest rates. Average mortgage rates for a 2 and 5 year fix tipped above 5% for the first time since the summer this week, and they've been climbing since. In just a few days time the Bank of England will make its next interest rate decision, but a cut which had been widely anticipated two weeks ago, is now incredibly unlikely. Around 1.8 million people are to come off a fixed mortgage this year, and have some difficult decisions to make - what should they do? Victims' charities have criticised a long awaited and much delayed fraud strategy published earlier this week by the government. Ministers have described it as a "major upgrade to Britain's defences" with £250mn pounds to be invested over the next three years. On Thursday a £100 cap on contactless card payments in the UK is being scrapped. The Financial Conduct Authority is giving banks the freedom to set…

Just seven days has passed since the USA and Israel began their attacks on Iran. As the attacks become heavier and more destructive, the ripples of war are already spreading around the globe. There was an immediate jump in the price of oil and gas, now worsening, as processing plants and facilities are attacked and transport routes disrupted. Petrol prices at the pump have been creeping up too and are expected to rise further. Money Box listeners have been asking what it could mean for the price of gas, electricity, heating oil and filling up their car. A listener had more than £300,000 stolen from her in an investment scam. What can be done to catch the criminals who robbed her? And by the end of the month there should be an official free scheme to claim compensation for missold car finance. How will it work? Presenter: Paul Lewis Reporter: Dan Whitworth Researcher: Amber Mehmood Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 12pm Saturday 7th March 2026)

The number of emergency hardship loans issued to former civil servants who are facing long delays for pension payments is "pitiful" according to a senior MP. Clive Betts, the deputy chair of Parliament's Public Accounts Committee, has told Money Box the loan system is "not adequate" after figures published for the first time earlier this week show fewer than 600 have been issued - compared to many thousands of people who are missing money. The Cabinet Office says an urgent recovery plan is underway and its immediate priority is to stabilise the service. Capita have previously apologised for the delays. Nearly one in five adults now use Buy Now, Pay Later - instead of paying the whole cost upfront with a debit or credit card you can spread the cost interest free over three or four monthly payments. At one time it was young people driving the rise. But some new research from the Personal Finance Research Centre at the University of Bristol (commissioned by the Aberdeen Group Charitable Trust) suggests Buy Now,…

Claims management firms have been warned by regulators to treat their customers fairly over compensation claims for mis-sold car finance. The financial regulator is set to announce its own free-to-use scheme for the millions of people who could be due compensation because the car finance deals they signed up to were mis-sold. Private claims management firms, which have already taken on many claims, can take as much as 40% of any compensation eventually paid out. The warning from the regulator includes telling consumers to guard against large charges to pull out of their claim, so-called exit fees, if they wish to switch to the free scheme. And, if you've been shopping online recently you may have been asked to eschew your usual credit-card payment in favour of a new way to hand over your money: pay by bank. By cutting out the credit or debit card middlemen, you'll be saving the retailer some cost from payment fees. But what's in it for the online shopper - apart from having to put up with weaker consumer…

How hard is it for young people to find a job and once they do how can they make it pay? Some 16.1% of people aged 16 to 24 are not able to find work according to the latest government figures, the highest level for 10 years. Without a job, being able buying a home, paying into a pension or just pay the bills can seem impossible. So what's the best way to go? Graduate job, apprenticeship or working your way up from an entry level job and what support is there for those struggling whilst on the hunt? The Department for Work and Pensions told Money Box Live, "We’re determined to tackle youth unemployment, which is why we’re investing £1.5 billion through our Youth Guarantee in work experience, apprenticeships and subsidised jobs." Joining Paul Lewis today is Barry Fletcher, Chief Executive of the Youth Futures Foundation, a charity focused on reducing youth unemployment. And Lizzie Crowley a skills advisor at the Chartered Institute of Personnel Development. Presenter: Paul Lewis Producers: James Graham and…

The Chief Executive of Capita Public Services has apologised for the serious delays thousands of civil servants are facing simply to get paid their pensions. Richard Holroyd was speaking to MPs on the Public Accounts Committee on Thursday when he admitted his service was "overwhelmed" when it took over the running of the civil service pension scheme in December. We'll get reaction from people affected and hear from Sir Geoffrey Clifton-Brown, the Conservative Chair of the Public Accounts Committee. Love might be in the air for some today - but with the roses and candlelight, comes a warning about criminals working in the shadows to trick people into giving away their money. Romance scams are types of fraud when a scammer pretends to be in a relationship with someone to gain money or personal information from them. They often start online or on social media. More than twenty million pounds was lost to romance scams in the first half of last year, up more than a third compared to 2024. We'll hear from one…

Mortgages are one of the most important financial products most of us ever come across, but they're also complicated. With more than 7,000 products on the market, how do you pick the right one for you? It can feel pretty overwhelming and hard to choose the best product at a time when rates are held at 3.75% but expected to fall, and relaxed lending rules mean some people can borrow 6.5 times their salary over longer terms. We'll answer listener questions about trackers, what term you should pick, and what to do if you're a first-time buyer. Paul Lewis is joined by Sally Mitchell, a mortgage advisor at Versed Financial, and Paul Broadhead from the Building Societies Association. Presenters: Paul Lewis and Felicity Hannah Producers: Sarah Rogers and James Graham Editor: Jess Quayle Senior News Editor: Sara Wadeson (First broadcast 3pm Wednesday 11th February 2026)

Debt charity StepChange says its research suggests around 2.5mn people who have debt on a credit card have paid more in interest, fees and charges over the past 18 months than they have repaid off the debt itself. Its survey of 6,000 adults, done by the polling organisation YouGov, found 1 in 20 adults had this persistent credit card debt. Its calling on the regulator, the Financial Conduct Authority, to improve the lending rules to stop debt building up and and ensure banks are intervening sooner to support customers in difficulty. The FCA says its rules mean that lenders should only provide credit to people who can afford to repay. The government has started a hardship fund because thousands of newly retired civil servants have been kept waiting months for their pensions to be paid. The Public and Commercial Services union, which represents many civil servants, has described the situation as "catastrophic" and is calling for urgent action to put things right. In a joint statement Capita and the Cabinet…