CVM Stories

CVM Stories

A podcast on Customer Value Management

41 - 🎙️ Defining the Agentic CVM Era
Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
41 - 🎙️ Defining the Agentic CVM Era
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Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco

Episodes

41-

🎙️ Defining the Agentic CVM Era

Thu, 23 Apr 2026
40-

🎙️Reducing Postpaid Churn Without Ever Giving Discounts

Tue, 24 Mar 2026
39-

🎙️The Hidden Power of Transactional Communication in CVM

Tue, 25 Nov 2025
38-

🎙️The CVM Trends 2026: Telecom Edition

Tue, 11 Nov 2025
37-

🎙️How Strict Government Rules Secretly Drive ARPU Growth

Fri, 17 Oct 2025