CVM Stories

CVM Stories

A podcast on Customer Value Management 43 - 🎙️Global B2B CVM: Winning Hearts Before Scaling Results

Calling all Customer Value Managers and those curious about the world of CVM! If you've ever found it challenging to gather information in this field, we've got your back. CVM Stories features the brightest minds who will share their diverse perspectives on customer base management in Telco and other industries. Together, we explore topics like data analytics, personalization, customer experience, technologies, leadership, and more. Join us on this journey as we build a community of CVM professionals! #bigdata #marketing #cvm #customerexperience #analytics #telco
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Episodes

43-

🎙️Global B2B CVM: Winning Hearts Before Scaling Results

31 Jul 2026
42-

🎙️ Autonomous CVM in Telco: The What and the How

22 May 2026
41-

🎙️ Defining the Agentic CVM Era

23 Apr 2026
40-

🎙️Reducing Postpaid Churn Without Ever Giving Discounts

24 Mar 2026
39-

🎙️The Hidden Power of Transactional Communication in CVM

25 Nov 2025